August 30, 2011

Having trouble with Skype, Steam, or other computer games?

We are excited to inform you that the JCU wireless network was upgraded this summer.

As with the prior wireless network, you will need to connect to the secure wireless network in order to use Skype, Steam, or other computer games. While you may still see the old JCUSEC network as a choice for connection, you will want to use the new jcuwpa2 secure network for enhanced performance.

Please visit the ITS website to obtain instructions for connecting to the new wireless system.

Should you desire additional assistance configuring your system, technicians are available this week from 9:30 a.m. to 4:30 p.m. in the DJ Lombardo Student Center (RecPlex) Atrium.

Please contact the Information Technology Services Help Desk at extension 3005 or helpdesk@jcu.edu for further information.