August 6, 2024 FAC/STAFF

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Upcoming Zoom Phone Training Sessions and Resources

With the start of the semester upon us, we have prepared several resources and scheduled training sessions to help you get acquainted with the new system. Additionally, you can now dial 4-digit extensions again, and there’s no need to dial “9” or “1” for calls outside of JCU.

Resources:
* JCU Zoom Phone Overview Video: https://youtu.be/1Y7EfNtVAQM?feature=shared
* JCU Zoom Phone FAQ: https://jcu.teamdynamix.com/TDClient/398/Portal/Requests/ServiceOfferingDet?ID=2214

In-person & Virtual Training Sessions: To sign up for any of the following training sessions, please use this Signup Form: https://forms.gle/GQcJVfNReYR8TvTL9
* Wednesday, August 7, 2:00 – 3:00 PM [Virtual via Zoom]
* Friday, August 9, 1:00 – 2:00 PM [In-person]
* Tuesday, August 13, 11:00 AM – 12:00 PM [Virtual via Zoom]
* Tuesday, August 13, 1:00 – 2:00 PM [In-person]
* Wednesday, August 14, 3:00 – 4:00 PM [In-person]
* Thursday, August 29, 1:00 – 2:00 PM [Virtual via Zoom]

We appreciate your cooperation during this transition. If you have any questions or concerns, please do not hesitate to reach out to the service desk at 216-397-3005 or email us at servicedesk@jcu.edu.

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Information Technology Services