November 21, 2019 ALL

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Scheduled Maintenance: Data Storage Environment

Scheduled Maintenance: Data Storage Environment

Start Time: 11/22/19 6:00 pm

Anticipated End Time: 11/25/19 06:00 am

Technical Details:

Information Technology Services will be performing upgrades to the data storage environment utilized by a number of campus services this Friday, November 22nd from 6:00 pm till Monday, November 25th at 6:00 am.

This migration will necessitate the shut down all services which rely on these databases.

This list includes:
* All Banner Services
* Adirondack Conduct Coordinator
* Adirondack Parking
* Heartland OneCard

We anticipate having the Heartland OneCard and both Adirondack services back online late Friday evening. Banner services will be restored following post-upgrade testing and evaluation throughout the remainder of the weekend.

We appreciate your patience and support during this maintenance. Please contact the ITS Service Desk at 216-397-3005 or servicedesk@jcu.edu with any questions or concerns.

Information Technology Services
jcu.edu/its
216-397-3005