April 4, 2019 ALL

Reminder: TechQual – 2019 Information Technology Survey

Just a reminder to share your perspective on Information Technology Services (ITS) by Friday, April 12, 2019.

As ITS plans for the future, we want to understand the perceptions and expectations held by our campus community so that we can provide the resources and services you need to be successful. To achieve this goal, we have partnered with the Higher Education TechQual+ Project (https://www.techqual.org/) to conduct regular surveys to evaluate your satisfaction with technology at John Carroll University (JCU).

The survey will take approximately 10 minutes for you to complete. All responses to the survey will be confidential, and no personally identifying information will be available as we analyze the survey data. The information you submit will remain anonymous and is protected by the Higher Education TechQual+ privacy policy.

Individuals who complete this assessment in its entirety will be entered into a drawing to win one of 5 Beats Headphones. Please note that the survey tool randomly selects 5 winners and provides only their name and email addresses. The tool does not allow for viewing of individual responses – only aggregate reports.  Your honest feedback will help us evaluate where we need to direct our resources in order to provide the best service possible.

Please contact the JCU Service Desk at 216.397.3005 or helpdesk@jcu.edu if you have any questions or concern.

Thank you in advance for participating in this survey.

Information Technology Services
sites.jcu.edu/its