November 19, 2019 ALL

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Scheduled Maintenance: Data Storage Environment

Scheduled Maintenance: Data Storage Environment

Start Time: 11/22/19 6:00 pm

Anticipated End Time: 11/25/19 06:00 am

Technical Details:

Information Technology Services will be performing upgrades to the data storage environment utilized by a number of campus services this Friday, November 22nd from 6:00 pm till Monday, November 25th at 6:00 am.

This migration will necessitate the shut down all services which rely on these databases.

This list includes:

All Banner Services
Adirondack Conduct Coordinator
Adirondack Parking
Heartland OneCard
We anticipate having the Heartland OneCard and both Adirondack services back online late Friday evening. Banner services will be restored following post-upgrade testing and evaluation throughout the remainder of the weekend.

We appreciate your patience and support during this maintenance. Please contact the ITS Service Desk at 216-397-3005 or servicedesk@jcu.edu with any questions or concerns.

Information Technology Services
jcu.edu/its
216-397-3005