September 30, 2020 FAC/STAFF

CARROLL CONNECT: Manage, promote and track student/employee engagement!

Are you looking for a way to track student/employee engagement in your department’s events?
Do you want to include your departmental events in a campus calendar?

We are excited to announce John Carroll’s partnership with Presence, a software platform that manages, tracks and promotes community engagement across all areas of the university. JCU’s Presence platform is called Carroll Connect at and it allows student organizations and university departments to host their own account where they can manage organizational, programmatic, event-planning and marketing functions. This means immediate engagement and communication between departments and with all students!

What Does Carroll Connect Do?
Knowing that student engagement and feelings of community are high indicators of retention and persistence, Carroll Connect provides an easy to use, on-line platform to propel involvement by:
-Managing & Simplifying Organization Processes
-Engaging More Students, Staff & Faculty
-Tracking Participation with Built-in Assessments and Analytics
-Assessing Behaviors & Trends
-Encouraging & Measuring Learning

Starting is Simple!
The Carroll Connect Team already transitioned recognized student organizations to Carroll Connect this past spring and now we are ready to welcome university departments or any other student groups to create an account. There is no additional log-in, nor are you required to create a personal profile to access services. All you have to do is complete an Organization Registration Form
at Please follow these easy, step-by-step instructions on Completing an Organization Registration Form at

Our amazing Presence support team is also available for departmental training sessions as well as quick, drop-in sessions. If you have any questions about Carroll Connect or you’d like to participate in a training session, please contact Samantha Radel ( or Mary Ann Hanicak ( in the Office of Student Engagement.

We’re excited to bring you Carroll Connect and keep our community engaged with the most current activities and opportunities to connect with one another as Blue Streaks!

The Carroll Connect Team,
Matt Clark (Recreation), Jamie Durishin (Student/SUPB Director), Mary Ann Hanicak (Student Engagement), Angela Krueger (Registrar), Pat Mullane (Academic Success Center), Lisa Ramsey (Academic Success Center), Mary Ellen Riley (Career Services), John Sully (Information Technology), and Amy Wainwright (Library)