January 26, 2021 ALL

Reminder: Duo Security’s multi-factor authentication (MFA) at John Carroll

This is a reminder that on Tuesday, January 26th, John Carroll University will begin requiring Duo Security’s multi-factor authentication (MFA) in order to access all Banner services.

When Duo MFA is turned on, you will automatically be prompted to set up Duo MFA following your normal single sign-on login to any of the Banner services.

Information Technology Services has created a video, which can be found on both the ITS homepage (https://jcu.edu/its) and the Banner@JCU homepage (https://banner.jcu.edu), to review and assist you in the setup process.

Additionally, two Zoom-based training sessions are being offered.

Duo MFA Training Session 1
Friday, Jan 22, 2021 12:00 PM – 1:00 PM
Passcode: duo

Duo MFA Training Session 2
Monday, Jan 25, 2021 12:00 PM – 1:00 PM
Passcode: duo

These sessions will cover the same topics as the training video.

If you have any questions or concerns, please contact the ITS Service Desk at 216-397-3005 or email at servicedesk@jcu.edu.

Information Technology Services