When you record a meeting in Zoom, you have the option to save that recording to the Zoom cloud. However, JCU’s cloud storage with Zoom is limited and was never intended to be a long-term storage location, as the university has many other storage options available.
As we mentioned last semester, if you wish to keep your Zoom recordings, they can be easily downloaded and moved into other platforms, such as Canvas Studio or on your computer.
In order to secure sufficient storage for Summer & Fall semesters, all recordings from Spring 2021 (prior to May 21st, 2021) will be deleted on May 31st, 2021. This will include recordings from meetings and webinars.
Please review your Zoom cloud recordings as soon as possible. If you have recordings that you would like to keep, download and save them to one of the many alternative storage locations available to you (instructions below).
If you need assistance with Zoom, please call the ITS Service Desk at 216-397-3005, or submit a help request at helpdesk.jcu.edu
Instructions to view, download and delete Zoom cloud recordings
* Navigate to johncarrolluniversity.zoom.us and sign in.
* Click on “Recordings” on the left side.
* Next to each of your recordings, there is a “More” button. From there you can either download or delete a recording.
* If you have recordings you need to keep, you should download them and save them to the storage location of your choice (Canvas Studio, Google Drive, etc.). Once downloaded, please delete the recording from Zoom’s cloud storage.
Information Technology Services