Coming Wednesday: New ITS Ticketing System
Wednesday, November 16th ITS will launch the new Ticketing System through TeamDynamix. As ITS transitions tickets from the old system to the new system, you will receive notifications via email of your ticket’s new information. These emails will come from teamdynamix@jcu.edu and will contain links to your ticket in the new system. The URLs will start with “HTTPS://jcu.teamdynamix.com/”.
Please check out the all-new Client Portal at http://servicedesk.jcu.edu. This is a work in progress but we are very excited to offer a one-stop shop for information, how-tos, and access to submit and monitor your tickets.
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