November 16, 2022 ALL

Go Live Today: New ITS Ticketing System

TeamDynamix goes live TODAY! Please visit the all-new Client Portal at http://servicedesk.jcu.edu.

Submitting a Ticket:
As mentioned in the announcement earlier this week, we still have multiple ways to submit tickets.
Via the new Client Portal at http://servicedesk.jcu.edu
Via Email: send an email to servicedesk@jcu.edu.
Via Phone: give us a call at 216-397-3005. If you are looking for an immediate response, this is going to be your best option.
Last but not least, stop by the Service Desk in person, room 37 in St. Ignatius Hall