October 18, 2024 FAC/STAFF

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New Data Request Process is Now Live!

Recently, Information Technology Services, in collaboration with the Data Governance Committee, launched John Carroll’s new Data and Information Request Process.

Going forward, you can request data by using the request links available at the JCU Service Desk website: https://jcu.teamdynamix.com/TDClient/398/Portal/Requests/ServiceDet?ID=7956

This link is also available in Quick Links in myJCU and on the Banner homepage. Be sure to bookmark this webpage for future use!

The new data and information request process includes the following:
– Data or information requests: use this form to request data about John Carroll’s enrollment, employees, operations, or alumni.
– Argos report changes: use this form to request a new Argos report or to request changes or access to an existing report.
– Contact list changes: use this form to request a new University email contact list or to request changes or access to an existing email contact list (e.g., allstu, faculty-staff)
– Training request: use this form to request a training session for a specific John Carroll University software program.
– Draft survey review: use this form to submit your draft survey for review in accordance with the Survey Administration Policy.

This 5-minute video (https://jcu.instructuremedia.com/embed/a9cba458-5cf5-4bd0-80ea-0d051936c339) will walk you through the entire process including which request to use for your needs and where to find readily available information that’s already published.

If you have any questions about this new process please email institutionaleffectiveness@jcu.edu